Privacy Policy

Your privacy is important to us. We are committed to processing your information in accordance with international legal standards, including the General Data Protection Regulation (GDPR).

Our Company is dedicated to protecting your privacy when you visit or communicate with our site or personnel.

The Privacy Policy offered here offers an explanation regarding any personal information (or personal data) you may provide to us or that we garner from you.

For purposes of this Privacy Policy, “Personal Information” means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual, such as name, email address, IP address, telephone number, address, billing information. Personal Information does not include information that is anonymized, or publicly-available information. The term “Processing” means any operation or set of operations which is performed on Personal Information, whether or not by automated means, such as collection, use, organization, storage, alteration or destruction, disclosure, or transfer.

The Policy is changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

1. Data and Information Collected

To operate our website (Site) it is essential to collect or process certain data. Generally, you may browse the Site without providing any Personal Information. However, we may ask that you provide information, including, without limitation, Personal Information, at various times and locations through the Site. For example, if you decide to register with the Site to request information, you will be asked to provide information such as your name, institution and email address. When using forms on the Site to communicate with us, you may choose to provide other Personal Information, such as your institution phone number and mailing address. We may collect and store any Personal Information you input into the Site.

2. Declaration of consent

By submitting Personal Information and other information to the Site (website), you consent to the Processing of such information in accordance with the terms of this Privacy Policy.

You may withdraw this consent at any time by notifying us at enquiries@advancedmedicalequipment.com or by writing to Advanced Medical Equipment, Ltd., Unit 4 Foundry Court, Foundry Lane, Horsham, West Sussex, RH13 5PY, UK., with the reference Data Protection Web Users.

3. Information Use

Any information collected and stored regarding you is to enable us to offer better services to you. The Personal Information collected by and through the Site may be used by Advanced Medical Equipment ltd. We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

We may also use the data collected for the following:

3.1 We may use data you provided in order to offer you information you asked for from out Site, in direct relation to our services or products. We may also send information on products we feel might interest you, as long as you have consented to such communications.

3.2 Any commitments we made to you may require use of your information, used only to fulfil your request.

3.3 We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.

3.4 An existing customer may require contact regarding products or services that were a subject of an earlier sale.

3.5 Please understand that we do not share information that is going to identify you to our advertisers. However, on occasion we may provide them with statistics about our site’s visitors.

Except as provided in this privacy policy, we will not provide your information to third parties. We do not sell Personal Information about you to unrelated companies for their independent use.

4. Personal Data Storage

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

4.1 It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area. This information is used for storing and processing. It may be processed by staff outside the European Economic Area, by a company who works for us or a supplier we have. At any time you provide personal data, you agree to a transfer for processing and storage. We take all reasonable steps to ensure the safety of the data transfer in agreement with this privacy policy.

4.2 Personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. You expressly agree to such transfers of personal information.

Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given. Information offered is therefore at your own risk.

Personal Information will be stored for as long as the information is required to fulfill our legitimate business needs or the purposes for which the Personal Information was collected, or for such period as is required by law.

5. Sharing Your Information

5.1 If applicable, we may share your personal information to any group member. This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.

5.2 Personal Information may be shared with third parties:

5.2.1 If we sell part or all of our business or assets we may share personal information to a third party.

5.2.2 When legally requested, we may share your information.

5.2.3 Fraud protection and to minimise credit risk may require a sharing of your information.

6. Data transfers to countries outside the EU/EEA

Data entered on our website are transferred to a server within the EU and stored there. Your data may be used (see previous section “Information use”) by the Company and its divisions, holding companies, subsidiaries and affiliates, or other entities outside the European Union (EU) and the European Economic Area (EEA) including in the U.S. Please note that in countries outside the country in which you live, and in particular outside the EU/EEA, a different standard of data protection might apply than the standard that you are used to in your own country. By completing and submitting the contact form on our website, you acknowledge and consent that data will be transferred across international borders, including to countries outside the EU/EEA.

7. Disclosing personal information to third parties.

Any Personal Information that you provide to us will be used for our purposes only. Personal Information will not be shared with individuals or other companies other than those referred to in this Privacy Policy.

In some instances, however, we may need to provide Personal Information to third parties that we use to deliver specific products or services to you (such as shipping or direct mailing organizations). In such cases, our agreements with these third parties do not permit them to use Personal Information for purposes other than fulfilling those services or allow such third parties to further disclose your Personal Information.

8. Third Party Links

Third Party Links to websites on our website are not included in our privacy policy. When you click on one of these links you are visiting a website operated by someone other than us. You will need to check their privacy policy regarding data. We do not accept liability or responsibility for third party links and their privacy policies, so we encourage you to investigate the privacy policies of such third-party operators.

9. E-mail addresses

You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about your company and you would prefer not to transmit this information in this fashion, please contact us by post or telephone rather than e-mail.

We collect email addresses that are: volunteered by the visitor; through e-mail messages addressed to us or our employees; through visitor responses via the “contact us” portion of the Site; or e-mail marketing destination web pages and public events. We use e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest.

On the Site we will ask you to consent to being contacted by us for promotional and marketing purposes. However, you may opt-out of receiving promotional or marketing emails at any time by notifying us as a reply to any unwanted e-mail, by using the unsubscribe function in our newsletter, contacting us at enquiries@advancedmedicalequipment.com or by writing to us at Advanced Medical Equipment, Ltd., Unit 4 Foundry Court, Foundry Lane, Horsham, West Sussex, RH13 5PY, UK. Requests to unsubscribe from AME e-mails may take 5 business days to process.

10. Google Analytics

Our Policy for Protecting Your Online Privacy

This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the website and to compile statistical reports on website activity for Advanced Medical Equipment, ltd.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Further Information about Cookies

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a series of web pages that explain how cookies work and how they can be managed.

11. Information Access: Corrections and requests for Personal Information or erasure of Personal Information

If you want us to correct your Personal Information or other information, or if you would like us to provide you with a copy of the Personal Information that we hold about you, or if you would like the Personal Information that we hold about you to be erased, please contact us by sending us an email at enquiries@advancedmedicalequipment.com or writing to us at Advanced Medical Equipment, Ltd., Unit 4 Foundry Court, Foundry Lane, Horsham, West Sussex, RH13 5PY, UK. with the reference Data Protection Web Users. We will respond to any such requests within 30 days of receipt.

12. Data Breaches

Whilst every effort and measure is taken to reduce the risk of data breaches, we have dedicated controls and procedures in place for such situations, along with the procedures that are required to make notifications to the relevant Supervisory Authority and data subjects (where applicable).

13. Contacting Us

We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy. Feel free and do not hesitate to use the following email to contact us: enquiries@advancedmedicalequipment.com or writing to us at Advanced Medical Equipment, Ltd., Unit 4 Foundry Court, Foundry Lane, Horsham, West Sussex, RH13 5PY, UK with the reference Data Protection Web Users.